Travel is complicated these days. I have been "on hold" in the Newark airport for several hours.
First, a weather delay. Then just when things were looking good, a mechanical delay. It is Friday evening and everyone is tired. Many are vying for available electrical outlets to stay connected. Nearby, a father is watching a dvd with his young daughter on his laptop. She looks relaxed. Small purple crocs removed, she's curled on the seat. Dad is tense, brow furrowed. They have just announced another two hour delay. An airplane part is enroute from JFK. Breathe. Patience.